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Summary of enduring payment consent risk scenarios

Summary of enduring payment consent risk scenarios

Contents

 

Introduction

As part of the development of the Enduring Payment Consent endpoints for inclusion in v2.0 of the API standards, it was identified that the risk profile for payments made using the Enduring Payment Consent functionality changes substantially from v1.0 for both API Providers and Third Parties and as such, an assessment was carried out to identify potential risks.

Any operational mitigants that can be implemented, legal obligations in place or technical mitigants that have been built into the standards themselves were then considered and a residual risk rating was agreed by Standards Users.

A high level summary of this risk assessment has been provided below for reference and consideration.

Risk summary

This table provides a recap summary of all of the risk scenarios considered in the assessment. This is to provide a convenient overview of what is covered.

The bracketed risk ratings are the (inherent risk residual risk). Refer to the 'Enduring Payment Consent Risk & Guidelines' page for detailed information and analysis for each of these risk ratings.

Consent set-up

Payments processing

Post-payment processing

Revoking consent

Consent set-up

Payments processing

Post-payment processing

Revoking consent

  • Customer is unclear about what they are putting in place when setting up the enduring payment consent. (MediumLow)

  • Third Party sends an enduring payment consent resource to the API Provider for authorisation that differs from what was agreed between the Customer and the Third Party. (LowVery Low)

  • The Customer feels under pressure to agree the enduring payment consent, but agrees it with the Consent Recipient anyway. (MediumVery Low)

  • The Customer is only offered an enduring payment consent as a payment method. (Very LowVery Low)

  • The parameters of the enduring payment consent are significantly greater than what is actually needed. (LowVery Low)

  • The customer wants to change the account that the consent is loaded against. (Nil risk - is about the design of the standard)

  • The customer wishes to change the parameters of an established consent but is not able to do so. (Nil risk - scenario not viable)

  • The API Provider does not permit a given enduring payment consent to be established. (LowVery Low)

  • The customer is confused about the role of the Third Party and does not authorise the consent. (LowVery Low)

  • Payment initiation outside consent boundaries. (Very LowVery Low)

  • Payment processed outside consent boundaries. (Low Low)

  • Third Party compromised by a hacker, employee or other and payment(s) initiated via the enduring payment consent. (Low Low)

  • A fraudster is able to impersonate a customer who has set up an enduring payment consent using a Third Party app/site and purchases goods or services without the customer being aware. (Low Low)

  • The customer’s account that has the enduring payment consent loaded against it is closed. The payment is rejected resulting in a missed payment. (Very LowVery Low)

  • Payment processed in accordance with consent and is then disputed. (LowVery Low)

  • An enduring payment consent uses the gateway model, where the creditor (Payee) account is not specified in the consent and the Third Party can specify any creditor account for each payment initiated under that consent. The Third Party specifies the incorrect creditor account number and the payment is made into the wrong account number. (Very LowVery Low)

  • The customer authorised an enduring payment consent using a steering model (no creditor account specified in the consent). The payment was directed to an account in accordance with the consent but they did not expect it and is disputed. (Very LowVery Low)

  • The Customer closes the debtor account that has the consent loaded against it. (Very LowVery Low)

  • Customer wants to revoke the consent but is unable to do so. (Nil - not a viable risk scenario)

  • Customer revoked the consent with the API provider and the Consent Recipient did not know. (Very LowVery Low)

  • The Customer revoked the consent with the API provider. A resulting non-payment jeopardises the continued provision of goods and services. (MediumLow)

  • The customer revokes the enduring payment consent at the Third Party, but the Third Party does not submit the revocation instruction to the API Provider. This leads to a payment(s) being processed. (MediumLow)

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